Assertiveness: A Powerful Communication Skill For Career Success
8:30 am - 4:30 pm
Register by October 19, 2018
In today's fast-paced, complex and often uncertain work world, the ability to communicate really well is critical to career success. Asserting yourself is part attitude, part skill acquisition. Assertiveness is a learned communication technique that will consistently put you in control of the outcome.
Assertiveness helps individuals break unproductive communication patterns, minimize defensiveness, solve problems and build trust in relationships. Learning how to express one's opinion, provide feedback to others and respond to criticism are all good reasons for becoming an assertive communicator.
In this experiential workshop, participants will understand the advantages of being assertive, reasons people are not assertive, know that an assertive communicator is never aggressive, and how passive behavior can lead to ineffectiveness and high dissatisfaction.
Upon completion of this seminar, you will be able to:
- Understand reasons people are not assertive and the advantages of being assertive.
- Compare and recognize passive, aggressive and assertive communication techniques.
- Examine current personal assertiveness skill level.
- Practice an assertive formula.
About the Presenter
Kathleen Johnston, Career Strategist,is a Professional Certified Coach, Canadian Certified Counselling Therapist and Certified Stress Consultant. Her enthusiasm and energy for career development supports and inspires individuals to be successful in their careers without compromising their health and well-being.
APEGA Calgary Office
2200 Scotia Center
700 2nd Street SW
Calgary, AB T2P 2W1
October 26, 2018
8:30 a.m. to 4:30 p.m.
Kathleen Johnston, MA, PHEc, CCC, PCC
Professional Member: $305
Group and company discounts apply.
October 19, 2018